Many customers wish to benefit from our scale and infrastructure as well as our approach to individual customer management. We achieve the best combination here through our Multi-Customer sites where we develop solutions around individual customers that gain cost synergies and flexibility by being part of a multi-user environment.

Shared Costs
With a multi-customer solution all the site infrastructure and IT costs can be shared pro rata across the customer base at the site. This mitigates the risks of having a large fixed cost base, making cost per unit more controlled and more dependent on customer demand. 

Order and distribution consolidation can also take place from these sites providing a more economical cost to serve and reducing road miles due to improved drop densities. This is effective when you need to serve customers in a certain geographical area by a given time constraint.

Shared Labour
When labour resource needs to be concentrated into a narrow time window, for picking and despatch it can be re-allocated from other contracts reducing the need for expensive overtime or temporary labour payments. One particular customer requires all loads are picked and despatched in a two hour window.

At our Scunthorpe Multi Customer site, for example we run operations for Golden Wonder, Parlane and Salter Homedics.  Each of these customers knows that they have all the benefits of a Bibby Distribution Logistics Solution as well as great efficiencies from being part of this operation.