Quotes

Here are a selection of client quotes.

Salter

“Achieving demanding service levels has underpinned our recent growth and moving into Scunthorpe and developing our relationship with Bibby will play a major part in building our business further. I am confident that our partnership with Bibby will give us the capabilities and flexibility to improve our market position, meet our ambitious growth plans and to continue to give our customers the high level of service they require in a demanding marketplace” Keith Allison, Operations Director, HoMedics Salter

Braitrim

“I am really pleased on how well the Contract settled down at Meir Park. The efforts applied by the team to overcome the initial steep learning curve have impressed me. The customer service has been exemplary and we are now experiencing enhanced levels of support from the friendly and approachable staff. Operationally, the change over has been seamless and we are now working with the team to further increase working efficiencies.” Darren Picton, Logistics Manager, Braitrim UK Ltd

Havelock

“Over the last 3-4 years Bibby have gained an excellent understanding of Havelock’s business and the markets its serves. Having proven to be competitive, reliable with a customer focused mentality the decision to renew the contract with Bibby for a further four years was relatively straight forward.” Paul Doleman, Operations Director, Havelock Europa

Tetrosyl

“We are pleased to continue the relationship with Bibby, as they have a clear understanding of Tetrosyl’s requirements, keep a tight control on costs and are making best use of available resources to minimise empty running.” Barry Rennie, Distribution Manager, Tetrosyl

Avery Dennison

“Bibby Distribution had supported the company in stabilising costs and would play an important role as part of the new focus on customer service. “Customer Service is paramount for Avery Dennison. Bibby Distribution understands our business and has a wealth of knowledge about our customer base, which is invaluable for us,” he said. He added that the decision to remove all cross docking from Cramlington and Milton Keynes, instead using Bibby Distribution’s Bradford depot for Avery Dennison’s European network and Irish cross docking, had proved highly successful for the company. Commenting on behalf of Avery Dennison, Mr Woodrow Wilson

Encase

“We are delighted to be working in partnership with Bibby Distribution. We are sure that our expectations will be fulfilled and the experience they have gained in our industry will be to our advantage.” Phil Lockwood, Operations Director, Encase

Golden Wonder

“Having submitted our business for tender, Bibby Distribution proved through their professional approach, attention to detail and competitive edge that they were the right partner to take our business forward. We have been greatly impressed by the enthusiasm and can do attitude of their management team and feel sure they will be managing our logistics needs for some time to come”. Tommy Charteris, Commercial Director, Tayto

Supercover

“After a looking at the potential suppliers in the market place we felt that Bibby’s approach to our business requirement was the best fit and we look forward to an ongoing partnership with them.” Peter Lofthouse, Supercover

Arla

“The partnership with Bibby has developed over the past 11 years. The new facility at Elland is the next stage of the partnership and will enable both companies to further improve efficiencies within the supply chain. This project has been an excellent example of Bibby working in partnership with Arla Foods to deliver a seamless new site implementation. Arla Foods and Bibby personnel have worked as a team throughout, helping to ensure the success of this venture” Paul Lloyd , Logistics Director, Arla Foods

Honda

“Great Team, Great Performance” need I say more!” Steve Jackson, Manager – Operations, Honda Logistics Centre (UK) Ltd

Toyota

“Bibby Distribution has a caring family atmosphere, which complements Toyota’s values. Bibby delivers daily to 266 Toyota and Lexus Dealers throughout the UK, providing a top quality bespoke service appreciated by Toyota Logistics Services G.B. and our customers alike. Bibby’s consistent integrity and trustworthiness is invaluable.” Ray Duffey Depot Manager, Toyota Parts Centre G.B.

Lucite International

“The Bibby/Lucite partnership goes beyond the traditional warehousing and distribution service to include responsibility for the final stage in our manufacturing process. Bibby are a key customer facing aspect of our business; with critical importance to both final product quality and delivery to our customers. The success of this customer service requires an extremely close relationship with all aspects of the Lucite business. We are now entering the tenth year of our relationship. The core of our relationship is based on both companies being engaged in the continuous improvement of quality, customer service and business improvement.” Clive Makin, General Manager, Lucite International

First Milk

“First Milk and Bibby Distribution have a working relationship stretching back a number of years. Over this time, our relationship has evolved to one of partnership – tackling challenges together and continually striving to deliver a world-class service to our farmers and customers. Indeed, we continue to grow our partnership, by exploring strategic projects, which will ultimately benefit both of us. Given the demanding nature of our business, we rely on our hauliers to provide us with the flexibility and speed to meet all of our needs – and Bibby never disappoints. We look forward to an even more successful partnership going forward.” Mark McQuade, Director of Milk Operations, First Milk

Ultraframe

“Historically, our Transport Dept has been a key and integral part of Ultraframe’s business. Going down the outsourcing route was seen as potentially a big risk. There were many significant challenges to be overcome both culturally and organisationally. We were able to agree a contract with performance guarantees and additional rewards built in. A long term road map of change was drawn up. The new arrangement allowed Ultraframe to concentrate on making strategic changes in the distribution chain whilst Bibby effectively managed the day to day operation. Bibby have wealth of expertise to draw upon within their organisation. Armed with an impressive range of KPIs and measuring techniques Bibby were able to pinpoint weaknesses that needed to be addressed. Over the course of the contract Bibby have excelled in many areas including driver management, resource planning, cost control and Health and safety. Customer service has improved beyond all recognition. We are now in a place where we are flexible enough to meet our customers changing needs whilst getting the best value for money possible.” Paul Greaves, Logistics Manager, Ultraframe UK Ltd

Volac

“Volac is delighted to be working with Bibby and look forward to servicing our customers using an industry leading logistic provider.” Bill Lynch, on behalf of Volac

Aerobed

“We had quotes from three large logistics operators as well as Bibby Stoke, but Bibby demonstrated a real understanding of our business issues and were very proactive in suggesting improvements that could be made to the supply chain. One of the key advantages is the ‘end-to-end’ solution including sea freight which was not part of our initial thinking but has definitely lowered our costs and lowered the cycle time for getting goods into warehouse. Previously the business had chosen logistics partners based on what was perceived to be low cost. However, my experience has been that you get what you pay for and since moving to Bibby our service levels have improved beyond recognition which has driven our internal costs down and customer satisfaction is at an all time high. Moving to Bibby Stoke has actually been a ‘double whammy’ because whilst we have our supply chain we are also paying less money and we cannot ask for more than that!” Julian Williams, Managing Director, Aerobed

Qualceram Shires

“During our five years with Bibby Distribution we have found them to be a proactive partner that strives to continuously improve service and efficiencies and we are delighted to continue our relationship further”. David Swords, Financial Director, Qualceram-Shires

Taylors

“We selected Bibby Distribution as our preferred solutions provider as they showed a positive, ‘can-do’ approach to our business – nothing was a problem.
The contract has very specific needs and Bibby have both assured and proven to us that these specialised needs can be met and they can respond in rapid time.” Mark Asquith at Taylors of Harrogate

Keeping great company